Return Policy & Credit

We at ARJUNA AEROSPACE are proud of our quality products. We strive to make every effort to provide our customers with the most reliable product. However, if a problem develops in a supplied component that requires return, please contact our Sales Executive. Returned material must be accompanied by a copy of the issued Original FAA8130-3 /EASA-FORM 1 or related paper work with all listed requirements completed.

Returned goods are subject to a minimum restocking fee of 25% of the purchase price. Opened or unsealed items must be recertified and returned to the original condition in which they were shipped. Non-warranty recertification charges are the responsibility of the customer.

Reports of shortages must be made within 7 days of receipt of goods. Where delivery is other than in the Company's own transport or carrier, the Company shall not in any circumstances be responsible for the loss, damage or destruction of the goods. The Customer should in his own interest give notice to and subsequently claim from the carrier as required by the carrier's regulations. A copy of the notice and claim shall at the same time be sent to the Company who (whilst the Company cannot accept any responsibility) will give the Customer any assistance the Company considers appropriate in connection with the proper claim against the carrier.

If the Customer wishes to return goods purchased from the Company then a Return Goods Authorization Form must be obtained from the Company. Once completed in full the RMA should be attached to the original airworthiness documentation (FAA Form 8130 and/or EASA Form One) and returned with the goods. Goods arriving at the Company without a completed RMA form will not be considered for credit and 25% of Re-Stocking will levied on the customer. If any technical defect or Company has supplied wrong part against demand Part or supplied without FAA8130-3 / EASA FORM ONE, then Company is fully liable to give a Full credit to Customer and Customer can return the Unit to Company for Full Credit.

Requests to return goods for credit must be made within 15 days from date of dispatch from Company and be accompanied by the Company’s RMA form. And to be returned at the Customer’s entire expense including prepaid freight and customs charges.

The Company reserves the right to charge a restocking fee for items correctly supplied but subsequently returned for credit. Re-Stocking / handling charges are 25% of the Invoice value on items supplied. Recertification charges may also be applicable if the item has been removed from its original sealed bag and/or if the original airworthiness documentation is not returned. Any Special made to order Items for the Customer and dispatched by the Company are non-refundable and no credit will be issued for such items.